So, the company built several tools that serve as middleware within Hubot. The most important consideration is to be able and control which commands are restricted and by whom.
Just look at is Box.com, which needed to comply with strict compliance rules and hence needed to make its ChatOps system robust and secure. The evolution of our ChatOps system from a cool individual initiative to a mission-critical service is a common occurrence that should be treated as an important development in any devops environment.
#How to sign out of facebook critical ops code
It started as a hack that one of the operations engineers did, and it became not only an ops tool, but also a tool that fundamentally helps developers to perform tasks alone for which they had previously needed an ops engineer's help.Īs our ChatOps project grew and became one of the main tools used by our team, new ideas popped up that led to the creation of custom code to facilitate code deployments straight from the chat window. You can access HipChat through Hipchat Connect, an app store of ready-made apps that is currently in beta.Īt Logz.io, we're using Slack with Hubot, and it has proved to be extremely valuable. Check out this Product Hunt list of Slack chatbots.Īnother option people use is HipChat, which is considered the leading ChatOps solution for enterprises and is competing directly with Slack. You should think carefully when selecting your bot because your choice will define the language that you'll use for the ChatOps framework in every aspect of implementation and integration. Slack provides its own built-in Slackbot, but there are several other third-party solutions as well, such as StackStorm, Deploybot, and Blockspring, that can work with other chat products like Atlassian's HipChat and IRC. Since launching in 2013, Slack now has millions of daily active users - and it's likely that you might be one of them.
Initially, a few ChatOps bots, including Hubot, Lita, and Err, allowed developers to run code directly from their chat windows, but today there are many more options. ChatOps increases transparency to shorten feedback loops, enabling R&D and operations teams to move together more quickly. The new communication methods makes it easy to share and collaborate in real-time, and the result is devops on steroids. These organizations put the chats at the center of their teamwork, essentially making it the real-time operations center.
Today, advanced R&D and IT operations teams use comprehensive sets of online chat rooms and bots to drive organizational activity without having to (manually) ask for help or even have a meeting to plan for it. As long as the API of a platform is available, ChatOps services will allow the functionality of the desired application. You can do any type of work inside the chat, including server deployment, maintenance tasks, and simple reboots.
The services that allow for ChatOps functionalities already have bots that connect to several apps and within infrastructure platforms like AWS. You can query their status, look for error conditions, change settings, or even create new resources. Because you have the ability to give the bots access to any desired AWS APIs, you can interact with your AWS resources in any desired way.